Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

1. Information We Collect

We collect information you provide directly to us, including:

  • • Name, email address, and contact information
  • • Account credentials and profile information
  • • Payment information for ticket and course purchases
  • • Communication preferences and feedback
  • • Information about your use of our platform

2. How We Use Your Information

We use the information we collect for the following purposes:

  • • Processing raffle entries and prize claims
  • • Providing access to courses and community features
  • • Sending updates, newsletters, and promotional materials
  • • Improving our platform and services
  • • Complying with legal obligations
  • • Preventing fraud and ensuring platform security
  • • Responding to your inquiries and support requests

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These tools help us understand how you use our services, remember your preferences, and provide personalized content. You can control cookie settings through your browser, though this may affect platform functionality.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our platform, including payment processors, email providers, and analytics services. These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your information.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • • Access your personal information
  • • Correct inaccurate data
  • • Request deletion of your data
  • • Opt-out of marketing communications
  • • Request a copy of your data in a portable format
  • • Withdraw consent for data processing

7. GDPR Compliance

GoldMind Labs is committed to compliance with the General Data Protection Regulation (GDPR). We process personal data lawfully and transparently. We have implemented appropriate safeguards to protect your rights under GDPR. If you are an EU resident, you have additional rights under GDPR, which we fully respect and honor.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When information is no longer needed, we securely delete or anonymize it. In some cases, we may retain information as required by law.

9. Children's Privacy

GoldMind Labs services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information and terminate the child's account.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website. Your continued use of our platform following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

GoldMind Labs
Email: [email protected]
United Kingdom

Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at:

Email: [email protected]

Last Updated: December 2024